KAI prepares 2030 transformation after serving 307.8 million passengers
Digital transactions have reached 76.49 percent, while first-half 2026 freight volume climbed to 32.5 million tons.
PT Kereta Api Indonesia (Persero) is preparing a 2030 transformation through its 2026-2030 Corporate Long-Term Plan after KAI Group served 307,860,743 customers from January to July 2026, up 8.32 percent from the same period last year. KAI is directing the changes to build an integrated rail ecosystem linking passenger services, logistics, technology, assets and sustainability. KAI Commuter accounted for 242,932,764 customers, while KA Jarak Jauh dan Lokal served 35,257,646 customers, and LRT Jabodebek handled 19,079,347 customers. In freight, first-half 2026 volume reached 32.50 million tons, consisting of 26.53 million tons of coal and 5.96 million tons of non-coal cargo. Through 2026, the Access by KAI app had 29.87 million users and 8.92 million monthly active users.