Microsoft outage hit Singapore government email, spared Singpass
What's new: GovTech said emergency services stayed online, while banks, courts and public healthcare groups also faced delays.
A global Microsoft outage disrupted email and other services across parts of Singapore’s public sector on Nov. 13, affecting some government systems but not Singpass or emergency lines, GovTech said. The agency said public officers could still use Microsoft Teams for internal communication, though replies to public inquiries by email could be delayed. Police said the public could still reach urgent assistance through 999 and SMS 70999. The disruption also affected banks, the courts and healthcare groups including SingHealth, while agencies such as the Inland Revenue Authority of Singapore and the Immigration and Checkpoints Authority directed users to alternate online forms, hotlines or live chat. Microsoft linked the incident to elevated infrastructure load and said it had seen partial recovery in some regions.